Privacy Policy

Last updated: 22 August 2022.

Scope of Privacy Policy

This Privacy Policy applies to the manner in which Depopshop collects, uses, maintains and discloses information collected from users (each, a "User") of the Depopshop website ("Site"). This privacy policy applies to the Site and all products and services offered by Depopshop.

Depopshop knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By using or accessing the Services in any way, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent to the collection, use and sharing of your information in the manner described below. As a reminder, your use of the Depopshop Services is always subject to the terms and conditions, which include this Privacy Policy. Any terms not defined in this policy have the definitions outlined in the Terms and Conditions. The Privacy Policy is governed by the Personal Data (Privacy) Ordinance. If you have any questions about the handling of your personal information.

Personally Identifiable Information

We may collect personally identifiable information from our users in a variety of ways, including, but not limited to, when users visit our website, register on the website, place an order, respond to a survey, fill out a form, and in connection with the activities, services, features, or resources we make available on the website in other ways. Users may be asked to provide their name, email address, mailing address and/or credit card information, as appropriate. However, users may visit our site anonymously. We collect personally identifiable information from users only if they voluntarily submit such information. Users have the right to refuse to provide personally identifiable information, but may be prevented from accessing certain site-related activities.

Non-Personally Identifiable Information

We may collect non-personally identifiable information from any user who interacts with our website. Non-personally identifiable information may include the name of the browser, the type of computer used, and technical information about the way the user connects to our site, such as the operating system, the Internet service provider used, and other similar information.

Web Browser Cookies

Our website may use "cookies" to enhance the user experience. The user's web browser saves cookies to the hard drive for record keeping and to create site history. Browser settings can be used to block cookies or to alert you when a cookie is being sent. If your browser's cookie feature is disabled, some parts of the Site may not function properly.

How we use the information we collect

Depopshop collects and uses Users' personal information for the following purposes:

(1) Personalising the user experience

We may use information in the aggregate to understand how our users, as a group, use the services and resources available on our website.

(2) Improving our website

We continually strive to improve our website offerings based on the information and feedback we receive from our users.

(3) Improving customer service

Your information helps us to respond more effectively to your customer service requests and support needs.

(4) Processing Transactions

We may use personal or financial information provided by a user when placing an order solely for the purpose of servicing that order. We do not share this information with outside parties except to the extent necessary to provide the service.

(5) Administering Content, Promotions, Surveys or Other Site Features

We will send users information that they have agreed to receive about topics that may be of interest to them.

(6) Sending Regular Emails

The email address provided by the user for order processing will be used strictly for sending information and updates related to their order. It may also be used to respond to enquiries, other requests or questions. If the User decides to join our mailing list, they will receive emails that may contain company news, updates, information about related products or services, etc. If at any time a user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or the user can contact us through our website.

How we protect your information

We use appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Sharing your personal information

We do not sell, trade, or rent users' personally identifiable information to others. For these purposes, we may share general demographic information collected with our business partners, trusted affiliates, and advertisers that are not linked to any personally identifiable information about visitors and users. We may use third party service providers to help us operate our business and website or to administer activities on our behalf, such as sending out newsletters or surveys. With your permission, we may share your information with these third parties for these limited purposes. Users are solely responsible for any infringement of their personal information that occurs as a result of their own actions.

Third Party Sites

Users may find advertisements or other content on our Website that links to the websites and services of our partners, vendors, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by the sites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interacting on any other website, including websites linked to our Website, is subject to that website's own terms and policies.

Changes to this Privacy Policy

Depopshop has the right to update its privacy policy at any time. Any revisions will be updated at the bottom of this page. In order to stay informed about how we are helping to protect the personal information we collect, we encourage users to check this page frequently for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and be aware of any revisions.

Your Acceptance of These Terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the site after adding any revisions to this policy will be deemed to be acceptance of those changes.