Seller Policy Pages
Seller's Terms of Service
This Agreement is a revised version of Depopshop's Seller Terms of Service, and as of the date of release of this version, the term "Seller Terms of Service" used everywhere on the Depopshop platform refers to these Terms.
The index keywords listed in the Terms of Service are for the purpose of helping you understand the purpose expressed in the Terms of Service and do not affect or limit the meaning or interpretation of the terms of this Agreement. In order to protect your own rights and interests, it is recommended that you read the specific expressions of each clause carefully.
[Careful Reading] You should read this Agreement carefully before agreeing to this Agreement in the registration process. Please be sure to read carefully and fully understand the contents of each clause, especially the clauses that exclude or limit liability, the application of law and the dispute resolution clause. Clauses that exclude or limit liability are highlighted in bold and should be read. If you have any questions about the agreement, you can contact the platform customer service or your account manager.
Seller's Terms of Service
October 2022 version
Latest version effective Date: October 8, 2022
1 Introduction
1.1 Welcome to the Depopshop Platform (hereinafter referred to as the "Platform"). Please read the following Terms of Service carefully before using the Depopshop Platform or opening a Depopshop account (the "Account") or opening a Depopshop store (the "Store"). To understand your legal rights and obligations with respect to Depopshop Inc., its affiliates and subsidiaries (individually and collectively, "Depopshop", "We" or "our"). The services we provide (the "Services") include (1) the Platform (including mobile applications), (2) the services provided by the Platform and the Depopshop client software, And (3) all information, linked pages, features, data, text, images, photos, graphics, music, sound, videos, information, labels, content, programming, software, application services (including, without limitation, any mobile application services) made available through the Platform or its related services (" Content "). Any new or upgraded features of the Service shall also be subject to these Terms of Service. These Terms of Service govern your use of the services provided by Depopshop.
1.2 Depopshop Policy: The various terms or conditions applicable to the seller that are posted on the Depopshop platform and updated from time to time, This includes, but is not limited to, the Depopshop Cross-border Seller Terms of Service, the Privacy Policy, the Prohibited and Restricted Goods Policy, the Depopshop Logistics Terms of Service (SLS), the Depopshop Global Sales Terms of Service (SIP) and the policies and terms set forth on the Depopshop University and the Depopshop Seller Center New policies and terms to be issued in the future. Unless otherwise provided in these Terms of Service, the definition and interpretation of terms in the Depopshop Policy shall apply to these Terms of Service.
1.3 Depopshop Platform means the websites and mobile shopping applications provided and operated by Depopshop, including but not limited to the Depopshop shopping websites and mobile shopping clients worldwide.
1.4 By using the Service or opening an account or store on the Platform, you irrevocably accept and agree to the Terms of Service, including the additional terms and policies mentioned in the Terms of Service/or provided in the link to the Terms of Service. At the same time, you should still comply with the terms of service rules of the site platform where you open stores in each country/region, and acceptance and agreement to these Terms of Service does not exempt you from the obligation to read and comply with the terms of service of the site platform where you open stores. If there is any conflict between these Terms of Service and the Terms of service of the site platform where you set up the store, the terms of service of the site platform where you set up the store shall prevail.
If you have entered into other written agreements with us for a particular Service, in the event of a conflict between the terms of the other written agreement and these Terms of Service, the terms of the other written agreement shall prevail. In case of any conflict between the terms of other written agreements and the terms of service of the platform where you set up the store, the terms of service of the platform where you set up the store shall prevail.
1.5 The Service includes the provision of an online platform service to provide a place and opportunity for the seller (" You ", "User") to trade goods. The actual sales contract exists between the buyer and the seller, and Depopshop is not the subject of that sales contract or any other contract between the buyer and the Seller, and Depopshop has no obligation to any such contract. The Seller and the buyer shall assume full responsibility for the sales contract, merchandise listing, purchase guarantee and similar matters during the use of the Depopshop Service. Depopshop does not engage in transactions between users. Depopshop reserves the right to pre-screen users or content or information provided by Users. Depopshop reserves the right to remove any content or information you have provided through the Platform in accordance with Section 6.5. Depopshop does not guarantee that users will actually complete the transaction.
1.6 Before becoming a user of the Service, you must read and accept all terms contained in and linked to these Terms of Service, and you must agree to the Privacy Policy regarding the processing of personal data of sellers and buyers (if any).
1.7 From the time you become a user of the Service, if you violate these Terms of Service and any other rules and policies that you are subject to (including but not limited to the additional terms mentioned in/or provided in the link to these Terms of Service and the Depopshop Policy), Depopshop has the right to deal with you and your account and store on the Platform in accordance with the Terms of Service and relevant rules and policies (including but not limited to a series of disciplinary actions described in Article 7.1 of the Terms of Service), and you promise and agree to accept Depopshop's treatment and assume the corresponding responsibilities.
2 Privacy
2.1 Depopshop attaches great importance to the protection of privacy, and we specifically explain the relevant operations of our privacy protection in detail in the Privacy policy. Please read this Privacy Policy carefully to understand how Depopshop collects and uses personal information about you in your account and/or when you use the Services. By using the Service or providing information on the Platform, you consent to the collection, use, disclosure and/or processing of your content and personal data (if any) in connection with your use of the Service in accordance with the Privacy Policy.
2.2 The User who holds the personal data of a third party through the use of the Service (hereinafter referred to as the "Recipient") agrees to (i) comply with all laws and regulations relating to the protection of personal data; (ii) The user who allows the Recipient to collect Personal Data (" Disclosing Party ") may remove his/her data from the Recipient's database; And (iii) allow the disclosing Party to examine the information collected by its recipient. In the case of (ii) and (iii) above, comply with or comply with applicable laws and regulations.
3 Limited Licensing
3.1 Depopshop grants you a limited and revocable right to access and use the Service subject to the terms and conditions of these Terms of Service. All proprietary content, trademarks, service marks, brand names, logos and other intellectual property rights (" Intellectual Property rights ") displayed on the Platform are the property of Depopshop and the third party owners identified on the Platform, if applicable. We do not, directly or indirectly, grant any party accessing the Platform any right or authorization to use or replace any property, and no party accessing the Platform may claim any right, title or interest in connection with it. By using the Service, you agree to comply with Copyrights, trademarks, service marks and all other applicable laws that protect the Service, the Platform and its content. You agree not to reproduce, distribute, redistribute, transmit, publicly display, publicly perform, modify, adapt, lease, or sell the Service, the Platform, or any portion of its Content, or create derivative works from it. You may not mirror or frame any part or the entire content of the Platform on any other server or display it as part of any other website/platform without our prior written consent. Further, you agree that you will not use any bot, spider or any other automated or manual program to monitor or copy our Content without our prior written consent (which is deemed to have been obtained when the search site uses standard search engine technology to direct Web users to the Platform).
3.2 We welcome you to link to the Platform from your website, provided that your website/platform does not imply any endorsement or association with Depopshop. You understand that Depopshop may at any time suspend the provision of part or all of the Service in accordance with the requirements of laws and regulations or the principle of good faith.
4 Software
Any software that we provide to you as part of the Services is subject to the Terms of Service. Depopshop reserves all rights not expressly granted herein by Depopshop. Any third party script or program code linked to or referenced by the Service is licensed to you by the third party that owns the script or program code, not by Depopshop.
5 Accounts and security
5.1 Some of the features of the Service require you to register for an account and store, which requires you to select a unique set of user identifiers (" User ID ") and a password, and provide some personal information. If the user ID you have selected is determined by Depopshop to be unlawful, non-compliant or inappropriate, Depopshop reserves the right to suspend or terminate your account or freeze or close your store. You may use your user ID and password to log in to other products, websites or services to which we have enabled access or with which we have an alliance or partnership. Depopshop has not reviewed any third party content, features, security, services, privacy policies or other specifications of these products, websites or services. If you do so, the Terms of Service of these products, websites or services, including their respective privacy policies (if they differ from our Terms of Service and/or Privacy policies), also apply to your use of these products, websites or services.
5.2 You agree to (1) keep your password confidential and only use your user ID and password for login purposes, (2) ensure that you log out of your account at the end of each period of use of the Site, and (3) immediately notify Depopshop of any unauthorized use of your account, user ID and/or password, And (4) ensure that your account information is correct and up-to-date. You are obligated to properly maintain the access rights to the account, and all operations and business activities under the account (including but not limited to the sub-account opened by you under the main account) are deemed to be your actions. You are fully responsible for all activities that occur under your User ID, store and account, even though you may not be the person performing that activity or use. We shall be liable for any loss or damage arising from any unauthorized use of the account in accordance with the relevant provisions of these Terms of Service.
5.3 The email address and contact information you use for registration must belong to you and/or your authorized representative. Depopshop has the right to verify the information you submit. You agree that Depopshop may disclose, transfer or give access to the above information to third party service providers and verify the information. Otherwise, Depopshop reserves the right to refuse to provide the Service.
5.4 The ownership of your Depopshop account belongs to Depopshop, and Depopshop has the right to manage your account as required by laws and regulations or in accordance with the principle of good faith. You agree that Depopshop may terminate your account and your user ID immediately and remove any content related to your account and user ID from the Platform as required by laws and regulations or in accordance with the principle of good faith, and Depopshop will explain to you the reasons for such termination including but not limited to: (1) Not logging in and operating your account or operating your store for a long period of time (more than 30 days); And/or if you have ceased to operate on the Platform for more than one year, i.e. no order has been issued for one year (whether the account is used or not). (2) breach of the Terms of Service; (3) there is sufficient evidence to establish that the user has committed fraud, harassment, defamation, threats, insults, or other acts that are illegal or violate the rules of each site; (4) may have multiple user accounts and duplicate stores based on improper or illegal intent; (5) The payment is seized by a judicial or administrative order; (6) The user submits false or forged identity authentication data, which is verified by verification; Or (7) acts that are harmful to other users, third parties or the business interests of Depopshop (such as infringement of third party intellectual property rights, fictitious transactions, abuse of free shipping or discounts, etc.). If you use your account for fraudulent, harassing, defamatory, threatening, insulting, or other illegal purposes, we may report it to a competent law enforcement authority without notifying you.
5.5 Your account with Depopshop has been closed due to serious violations and you are not allowed to re-register your account; If you are found to have re-registered an account, Depopshop reserves the right to immediately stop the service and close the seller's account.
5.6 You have the right to terminate these Terms of Service between Depopshop and you at any time in a manner agreed upon by both parties. If you wish to terminate your account and store, you may do so by notifying Depopshop in writing (by email to Depopshop-SG@outlook.com or by contacting your Account Manager). Even if the account and Store are terminated, you will remain responsible for any outstanding transactions (whether initiated before or after termination), shipment of products, payment of products and other transactions, and you must notify Depopshop of its prompt and efficient performance and completion of all outstanding transactions in accordance with these Terms of Service. Depopshop shall not be liable for any damages arising from actions taken in accordance with these Terms. You waive any and all claims against Depopshop for any such action.
5.7 You may only use the Service and/or open an account/or open a store in countries where our permission is renewed from time to time.
6 Your promises and warranties
6.1 You warrant that you have the full right and/or authority to sell the goods posted on the Depopshop Platform and that the goods posted on the Depopshop Platform and sold, whether manufactured, assembled, produced or otherwise supplied by you, will:
(1) The source is legitimate and legal, unless the details of the product are otherwise stated, all are new and authentic;
(2) strictly comply with all product warranties provided by you to the Depopshop Platform, and specifications, drawings, samples, performance standards or other descriptions of the goods provided by the seller to the Depopshop Platform;
(3) It has the performance that the commodity should have, and the defects in the performance of the commodity have been explained; and
(4) Comply with existing laws and regulations, do not violate any existing laws and regulations of China and the region where the store is located, meet the requirements of personal and property safety and environmental protection requirements, meet the quality standards stipulated by relevant departments, and do not infringe the rights of any third party (including intellectual property rights);
(5) There is no third party claim of infringement of any goods or any claim, request or legal action relating to the manufacture, sale, distribution or use of the Goods. Depopshop will not receive any third-party claims of infringement because you sell products on the Depopshop platform.
6.2 Commitments and Warranties:
(1) You agree and warrant that Depopshop will not infringe, directly or indirectly, the rights (including intellectual property rights) of any third party by advertising, marketing or promoting your products or using your information to advertise, market or promote your products in any way (whether on the Depopshop Platform or other media);
(2) You warrant and warrant that the information you provide may be used by Depopshop in advertising, marketing or promoting your goods (whether on the Depopshop platform or other media), and does not contain any defamatory or other content that violates any laws and regulations in force in China and the region where the store is located, and is complete, accurate and reliable. You undertake to immediately notify Depopshop of any errors or updates in the materials you provide and to correct such errors or updates. You are solely responsible for any content posted or otherwise made available by you using the Depopshop Platform and Services, including, without limitation, the correctness, reliability, authorization and non-infringement of any Content provided, and compliance with legal and statutory restrictions;
(3) You warrant and warrant that you own or are authorized to own all rights in relation to the sale of the Goods, that you have obtained any formal consent, exemption, approval, authorization, registration, license or declaration necessary to guarantee that Depopshop has the right to advertise, market or promote the Seller's goods, Depopshop is hereby authorized to use these rights for the purpose of advertising, marketing or promoting Seller's goods (whether on the Depopshop platform or other media) to the extent set forth in these Terms of Service. This license is irrevocable, non-exclusive, royalty-free and sublicensible;
(4) You undertake that you will collect, disclose, use and process Buyer Data only for the purposes set forth in these Terms of Service. You may not transfer any buyer information without the prior written consent of Depopshop and the Buyer; With the prior written consent of Depopshop, you shall comply with applicable laws and regulations, relevant Depopshop policies and reasonable instructions of Depopshop, and Seller shall, at its own expense, take appropriate measures to protect such Buyer's data. You are responsible for the collection, disclosure, use, processing or loss of Buyer data by your subcontractors or service providers. You undertake to indemnify Depopshop for any damages, including loss of goodwill, caused by your breach of this obligation or by wilful or negligent performance of its obligations. You shall be responsible for any costs or expenses incurred by you or your subcontractors or service providers in compliance with this obligation;
(5) You promise that you have the full rights and legal authority to sign the terms of Service and the actual sales contract with the buyer, and the terms are binding and enforceable for you; You have registered as a market entity in accordance with the law and fulfilled your tax obligations in accordance with the law. If you need to obtain the relevant administrative license and relevant qualifications according to the law, you have obtained the administrative license and relevant qualifications according to the law;
(6) You undertake that the data you provide to Depopshop or to Buyers through the Depopshop Platform is accurate, valid and up to date; You promise that you will protect consumers' right to know and fulfill the obligation of information disclosure. You should give a true description of the products you publish, including but not limited to a true and complete description of the goods and services provided by Depopshop in the product description page, store page, website information system and other channels, including but not limited to the way and price of logistics, after-sales, insurance and other services. The basic properties, functions, packaging, color, defects, price, etc. of the goods should not be misrepresented or misleading.
(7) You promise that the copies of qualification and authorization documents you provide to Depopshop are true, legal and valid, and ensure that your contact information (such as email and telephone number) provided to Depopshop is valid and unobtainable, and Depopshop can establish contact with you through the above contact information. If the relevant qualification information and information change, you should timely provide the latest information to Depopshop; If you provide false or invalid documents or do not provide documents in a timely manner, resulting in disputes or penalties by relevant national authorities, you shall bear the resulting legal responsibilities, such as causing losses to Depopshop (including its partners, agents, employees, etc.), you agree to compensate for all losses. In addition, Depopshop has the right to stop paying you until the agreement is terminated, resulting in economic losses for Depopshop, Depopshop has the right to directly deduct the corresponding amount from your account;
(8) You undertake that all actions related to the execution and performance of these Terms of Service and the actual sales contract with the Buyer will not violate any applicable laws, rules, rules, orders, judgments, injunctions, or other court or administrative requirements of the location of the account and the location of the store.
(9) You promise that when using this platform and the seller engage in cross-border e-commerce business activities, they will consciously comply with the laws, administrative regulations and relevant national regulations of import and export and foreign exchange supervision and management of the sites involved; Contains content in compliance with laws and regulations.
6.3 The User license of the Service is valid until the termination of the contract. Such license will terminate in the event of termination as set forth in these Terms of Service or if you fail to comply with any of the terms or conditions of these Terms of Service. In such cases, Depopshop may unilaterally terminate the authorization and you shall be liable for any actual loss caused to Depopshop.
You agree not to:
(1) Upload, post, transmit or otherwise make available any illegal, harmful, threatening, insulting, harassing, alarmist, distressing, distorting, defamatory, vulgar, obscene, denigrating, invasive of privacy, hateful, racial, ethnic, or otherwise objectionable content;
(2) violate any laws and regulations, including but not limited to regulations related to import and export restrictions or violate our "Prohibited and Restricted Goods" policy and other related policies;
(3) Upload, post, transmit or otherwise make available any content about minors, or use the Service to harm minors in any way;
(4) Use the Service to impersonate any third party or misrepresent your relationship with any third party;
Forge titles or otherwise manipulate identifiers to obscure the origin of any content transmitted through the Services;
(6) Remove any proprietary rights notice from the Platform;
(7) Cause, permit or authorize the modification, creation of derivative works or translation of the Service without the express permission of Depopshop;
(8) Use the Service for the benefit of any third party or in any manner not permitted by these Terms, including but not limited to unauthorized use of the Service account in part or in whole without the written consent of Depopshop, or the sale, transfer, or authorization of third party use;
(9) Use the Service or publish product information or sell products in a fraudulent, unreasonable, false, misleading or deceptive manner (including but not limited to false delivery, serious miscarriage of goods, non-sale of transactions, malicious mass cancellation of orders, etc.);
(10) Register for or operate multiple user accounts at the same time in any manner that violates these Terms of Service;
(11) Use emulators, simulators, robots or other similar hardware or software to access the Depopshop Platform, open an account or access a user account.
(12) manipulating the price of any product or interfering with the Posting behavior of other users;
(13) performing any action that would undermine the feedback or ranking system;
(14) attempt to decompile, reverse engineer, disassemble, or hack the Service (or any portion thereof), or attempt to break any encryption or security measures applied by Depopshop with respect to the Service and/or information transmitted, processed, or stored by Depopshop;
(15) Collect or collect and/or use any information about all persons obtained through the use of the Service, including without limitation any personal data or information;
(16) Upload, email, post, transmit or otherwise make available any content that you do not have the right to make available under any law or contract or fiduciary relationship (such as inside information and proprietary and confidential data learned or disclosed as a result of employment and under non-disclosure agreements);
(17) Upload, E-mail, post, transmit or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of either party;
(18) Upload, email, post, transmit or otherwise make available any advertising, promotional material, spam, advertising letters, pyramid schemes or any other form of unauthorised promotional content without the request or permission of the recipient;
(19) Upload, E-mail, post, transmit or otherwise make available any data containing a computer virus, worm, Trojan or any other computer code, routine, file or program intended, directly or indirectly, to interfere with, manipulate, interrupt, destroy or limit the functionality or integrity of any computer software, hardware, data or communications equipment;
(20) Disrupt the normal flow of the conversation, cause the screen to scroll faster than the typing speed of other Service users, or otherwise interfere with other users' real-time communication;
(21) interfere with, manipulate or disrupt the Service or the server or network connected to the Service or any other user's use of the Service, or fail to comply with any requirements, procedures, policies or regulations of the location where the Platform is connected;
(22) Take or participate in any action or conduct that may, directly or indirectly, cause damage to the Service or servers or networks connected to the Service or impair the performance of the Service;
(23) Use the Service to knowingly or unintentionally violate any applicable local, state, provincial, national or international law, regulation, code, directive, guideline, policy or regulation, including without limitation any laws and regulations related to anti-money laundering or anti-terrorism (whether legally enforceable or not);
(24) Use the Service to invade the privacy of others, stalk or otherwise harass others;
(25) infringement of Depopshop's rights, including infringement of any intellectual property rights and related counterfeiting;
(26) Use the Service to collect or store personal data of any third party in the conduct and activities prohibited above; And/or
(27) Post/sell content that infringes the copyright, trademark or other intellectual property rights of third parties, or use the Service in a manner that infringes the intellectual property rights of others.
6.4 You understand that all Content, whether publicly posted or privately disseminated, is the responsibility of the publisher of such Content. This means that you (and not Depopshop) are solely responsible for all content that you upload, post, email, transmit or otherwise make available through the Platform. You understand that by using this Platform, you may be exposed to content that is offensive, indecent or objectionable. To the fullest extent permitted by applicable law, Depopshop shall under no circumstances be liable for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or compensation arising out of reliance on any Content that you post on the Platform, email, transmit or otherwise make available.
6.5 You understand that Depopshop and its trustees have the right (but not the obligation) to pre-screen, reject, delete, remove or move any Content provided through the Platform (including, without limitation, content or information provided by you through the Platform) as required by laws and regulations or in good faith, For example, Depopshop and its trustees have the right to remove any content that (i) violates these Terms of Service; (ii) the content complained about by other users; (iii) We receive a notice of infringement of your intellectual property rights or other legal instructions requiring removal; Or (iv) content that is objectionable to others. In addition, we may prevent you from using communications from the Service (including, without limitation, status updates, posts, messages and/or chat rooms) in order to protect the Service or other users, or to enforce the provisions of these Terms and Conditions. You agree, understand and have assessed all risks associated with the use of any Content, including, but not limited to, reliance on the correctness, completeness or usefulness of such Content. Similarly, you acknowledge that you have not and will not rely on any content created or submitted to Depopshop, including, without limitation, information on the Depopshop forums and all other sections of this Site.
6.6 You acknowledge, allow and agree that Depopshop may access, store and disclose your account information and contents when required by law, or by a court order or order of any government or supervisory authority having jurisdiction over Depopshop, or as reasonably necessary in good faith and good faith, subject to the following requirements: (1) comply with legal procedures; (2) Execute the Terms of Service; (3) responding to any claims of content that infringes the rights of third parties; (4) Responding to your customer service requests; Or (5) protect the rights, property, or personal safety of Depopshop, its users, and the public.
6.7 If you do not comply with the provisions of this chapter and seriously violate the seller's commitment and warranty obligations, Depopshop reserves the right to conduct market management in accordance with these rules. For the purpose of maintaining a good and sustainable market and protecting the rights and interests of buyers, Depopshop has the right to conduct sampling inspection and authenticity identification of commodities (including but not limited to self-purchase or acquisition from consumers, verification by independent third-party quality inspection agencies or brand rights holders, and ordering cooperative logistics companies to assist sampling inspection, etc.); When Depopshop checks from time to time whether the goods sold by the seller are of legitimate origin and whether they are genuine, you are obligated to keep and present evidence of the legitimate source of purchase of the relevant goods. If Depopshop has reason to believe that the inspection results are bad or the seller is unable to provide relevant certificates, Depopshop has the right to take restrictive measures against the seller or the store, including but not limited to deduction of points, deletion of products, closing of the store, restriction of other technical services, etc.
6.8 If the brand you operate occurs in the following circumstances during the operation of the platform, Depopshop will have the right to remove the products of the brand in accordance with the Terms of Service, and you shall not continue to operate:
(1) Brand products that are certified by Depopshop or third-party professional organizations to be produced by manufacturers without production qualifications do not meet the mandatory standards of the state, local, industry and enterprise;
(2) The brand is judged by Depopshop or a third-party professional agency to be counterfeit of other people's trademarks, commodity names, packaging and decoration, enterprise names, product quality marks, etc., or easy to cause consumer confusion or misidentification;
(3) During the operation of Depopshop, the brand has been proved to have high dispute rate, high complaint rate and low market recognition, and the average score of brand product description is seriously lower than the industry average, which seriously affects the consumer experience, and there is no significant improvement within one month after being informed by Depopshop.
6.9 If you breach the warranties in this Chapter or fail to perform the actual sales contract between you and the Buyer, Depopshop reserves the right to notify the relevant buyer of the fact. You agree to warrant and defend Depopshop, its shareholders, subsidiaries, affiliates, directors, managers, agents, co-vendors or other partners and employees (collectively, the "Secured Party") from and against any claim, action, proceeding or action arising out of or in connection with any of the following matters attributable to you: And all related liabilities, damages, liquidated damages, fines, costs and expenses (including but not limited to other dispute resolution fees) : (1) any transaction conducted on the Platform, or any dispute in connection with such transaction (unless Depopshop or its affiliates are the party to the transaction in connection with the dispute) (2) you violate or violate any provision of the Terms of Service, or any policy or guideline referred to in the Terms of Service; (3) Your use or abuse of the Service; Or (4) you violate the law or infringe the rights of any third party.
7 Violation of our Terms of Service
7.1 Violation of these Terms of Service may result in a series of disciplinary actions, including but not limited to some or all of the following:
- Warning means that Depopshop reminds and admonishes the seller of improper behavior through oral or written form;
- Remove/remove listed items and/or limit the number of items listed in the store
- Adjust the search ranking, which means to adjust the order of some or all of the products of the store in the search results;
- Blocking means that all the seller's goods (including illegal goods and non-illegal goods), except in the seller's store can be seen, there is no display in the front desk search page;
- Deleting reviews and sales refers to deleting store ratings, etc., deleting comments, and deleting sales records of all or part of the products in the store.
- Cancel Buyer has placed order
- Withhold contraband contained in the order or items not allowed to be sold by the platform
- Destroy packages/products/goods that do not comply with the Platform policy
- Remove all subsidies already enjoyed, such as freight subsidies
- Stores deduct points/freeze stores/close stores
Restriction of account rights, including but not limited to not allowing the seller to create or modify the content in the products, limiting the eligibility to participate in the platform activities (including but not limited to the marketing campaigns initiated or assisted by Depopshop), hiding the browsing page and search results of the products listed in the store.
- Penalties that restrict sellers from selling to specific countries or regions.
- Close the operating rights of the seller's individual business categories/entire business categories
- Freezing, suspending and subsequent termination of accounts
- Freeze the account funds, or directly deduct the account funds if necessary to make up for the loss of Depopshop
- Criminal proceedings.
- Civil claims, including but not limited to claims for damages and/or applications for preservation
7.2 If you find that any user of the Platform has violated these Terms of Service, please contact Depopshopkefu@gmail.com.
8 Intellectual property rights infringement reports
8.1 The User, as an independent individual or enterprise, has no connection with Depopshop. Depopshop is not an agent or authorized representative of the user and does not own or own any title to the goods posted on the Platform.
8.2 You agree to take full responsibility for any failure to notify or update your intellectual property supporting documents in a timely manner and you warrant that all supporting documents you provide to Depopshop are true, accurate and not out of time (that is, all supporting intellectual property supporting documents will remain valid throughout the contract period). In the event of any dispute or punishment by the relevant national authorities due to the above reasons, you shall bear all the responsibilities independently, such as the loss caused to Depopshop (including its partners, agents, employees, etc.), you agree to compensate for all the losses.
8.3 If you are the intellectual property right holder (hereinafter referred to as the "IP right holder") or the legally authorized agent of the intellectual property right holder (" IP Agent "), when you believe that your or your principal's intellectual property rights have been infringed, you have the right to send the relevant infringement facts and preliminary evidence of infringement by written notice to: Depopshop-SG@outlook.com, and have the right to request Depopshop to take necessary measures according to law. The written notification requirements are detailed in Clause 8.7 below. Please allow Depopshop time to process the information you have provided. Depopshop will respond to your request as soon as practicable.
You acknowledge that if your infringement notice appears to be unqualified, incomplete or otherwise inconsistent with the provisions of Section 8.7 below, Depopshop will notify you to supplement within a reasonable period of time. If you fail to make up the amount at the expiration of the period, you will be deemed to withdraw your report.
8.4 Upon receipt of the infringement notice, Depopshop will take the necessary measures in a timely manner and forward the notice from the IP right holder or IP agent (collectively referred to as the "Notifier") to the operator within the Depopshop Platform (hereinafter referred to as the "Notified Person") whom the Notifier considers/designates as infringing intellectual property rights. As a notifier, you understand that you shall be liable for civil liability and any claims that Depopshop may face as a result of your wrong notification if your wrong notification causes damage to the notified party; Maliciously send a wrong notice, resulting in the loss of the notified person and Depopshop suffered claims, will double the liability for compensation.
8.5 If you are the notified, Depopshop has the right to take necessary measures against you such as deleting products, blocking, removing products, terminating transactions and services, freezing accounts and funds, withholding funds, etc.; After you, as a notified person, have received a forwarded notice of infringement of intellectual property rights, you may submit to the Depopshop Platform a statement of non-infringement (the "Statement"), which shall include prima facie evidence of non-infringement.
8.6 If you are the notifier, Depopshop will promptly forward the declaration of the notified person to you after receiving it in accordance with Article 8.5, and will inform you that you can lodge a complaint with the relevant competent authority or file a lawsuit with the People's Court. If Depopshop does not receive notice of your complaint or lawsuit within the time limit prescribed by law, Depopshop has the right to promptly terminate the measures taken in accordance with the foregoing provisions in accordance with law.
8.7 Notice of infringement under 8.3 must be provided in the format specified by Depopshop (which Depopshop reserves the right to update at any time) and shall be accompanied by all of the following information: (1) the physical or electronic signature of the notifier; (2) prima facie evidence of infringement: description of the type and infringing nature of the intellectual property that is alleged to have been infringed, and proof of ownership of that right; (3) The detailed information of the specific published goods of the reported infringement content; (4) information sufficient to enable Depopshop to contact the notifier, such as the Notifier's address, telephone number and E-mail address; (5) A written statement by the notifying party that the complaint was made in good faith and that the infringer's use was not authorized by the owner of the intellectual property or the law; Indicate that the information contained in the report is true and correct, if there is any error, the notifier is willing to bear the civil liability caused by the wrong notice, maliciously sent the wrong notice to cause damage to the notified party, the notifier must bear double the liability for compensation according to law, such as damage caused by the Depopshop, the notifier is willing to bear all the damage caused by the wrong notice; (7) other claim materials deemed necessary by the notifier.
8.8 Depopshop will promptly publicize the relevant notices, statements and processing results of intellectual property infringement reports.
9 Depopshop Performance Guarantee
9.1 Depopshop Performance Guarantee is a purchase protection service provided by Depopshop or its authorized agents to buyers (applicable to some Depopshop platforms, the applicable regions and rules are detailed in the platform announcement of each site). To provide protection against liability risk, payments made to you for purchases made through the use of the Service will be held by Depopshop or its authorized agents (" Depopshop Performance Guarantee Account ") and will not be used by Depopshop for Company operating expenses or any other corporate purpose. Depopshop will not pay Seller interest or other income on payments made by buyer to Depopshop's Performance Guarantee account.
9.2 If the Depopshop Performance Guarantee applies to the site where your store is located, the order amount will be retained in the Depopshop Performance Guarantee Account after the buyer has paid the order amount (the "Order amount"). Depopshop will pay you the order amount held in the Depopshop Performance Guarantee Account until Buyer makes appropriate payment instructions to Depopshop or in other circumstances where Depopshop reasonably determines that the order amount is appropriately disposed of.
(a) If the Buyer sends Depopshop a confirmation of the goods it has received, Depopshop will pay you the amount of the order in the Depopshop Performance Guarantee Account, less the Seller's share of shipping (if applicable), transaction fees and taxes (if applicable) and cross-border fees (as defined below);
(b) If the Depopshop Performance Guarantee period expires, Depopshop will pay you the amount of the order in the Depopshop Performance Guarantee Account, less the Seller's share of shipping (if applicable), transaction fees and taxes (as defined below), and cross-border fees (as defined below);
(c) If Depopshop confirms that the Buyer's return and/or refund request is successful, Depopshop will refund the Buyer in accordance with the refund and return policies applicable to the site where the store is located; Other circumstances where Depopshop reasonably determines that the Buyer's order amount (less the Seller's portion of shipping (if applicable), transaction fees and taxes (as defined below) and cross-border fees (as defined below, if applicable) are appropriately disposed of include, but are not limited to, situations where DePOPShop reasonably believes that it is required to comply with applicable law or court order or enforce these Terms of Service.
9.3 The Depopshop Performance Guarantee is only applicable to buyers who pay into the Depopshop Performance Guarantee account by means provided by Depopshop. Offline or offline transactions between buyers and sellers are not covered by the Depopshop Performance Guarantee.
9.4 Currently, Depopshop can only make payments to you through third-party payment channels. Therefore, you are required to provide Depopshop with your collection details for collection purposes (e.g., money received as a result of the sale of goods or a Depopshop refund).
(a) Depopshop sets the corresponding payment cycle according to the seller's store reputation score. They are 1 star, 2 star, 3 star, 4 star, 5 star, preferred seller.
(b) The new seller registered store is the preferred seller, the preferred seller, 5-star seller store payment cycle is T+1 business day.
(c) The payment period for 4-star stores is the 10th, 20th and 30th of every month.
(d) The payment period for 3-star and 2-star stores is the 15th and 30th of each month.
(e) 1-star store payment period is the 1st of each month.
9.5 If for any reason it is not possible to deposit funds into your designated collection account and/or to contact you, Depopshop will use reasonable efforts to contact you using the contact details you have provided. If you cannot be contacted and the buyer's purchase proceeds remain unclaimed more than twelve (12) months after they were due to be paid to the seller, Depopshop will process such unclaimed buyer's purchase proceeds in accordance with any applicable law. The seller must be the equity owner of the account and can only conduct transactions on the Platform on his or her own behalf. Depopshop reserves the right to ask you to provide the relevant business and responsible person personal data, such as recent ID photos, bank account details and/or any other such necessary documents (including but not limited to those required for third-party payment verification processes or logistics delivery services) for inspection purposes. You hereby consent to Depopshop processing or providing your data to third parties for the purpose of facilitating the seller's use of the Platform and authorise Depopshop to use your data to conduct such user authentication procedures with appropriate parties (such as the seller's/buyer's bank) as Depopshop deems necessary. For more information about how Depopshop handles the personal data involved in your profile, please visit our Privacy Policy page.
9.6 The Depopshop Performance Warranty is additional and does not limit your performance of legal obligations under applicable law that may exceed the Depopshop Performance Warranty. The Depopshop Performance Warranty is neither intended nor designed to assist Users in complying with their legal obligations, and Users remain solely responsible for their legal obligations under applicable law, and Depopshop assumes no liability in connection with such legal obligations. In addition, the Depopshop Performance Guarantee does not constitute a guarantee/guarantee by Depopshop for any product on the Depopshop Platform.
9.7 You acknowledge and agree that Depopshop's decision regarding Depopshop's Performance Warranty (including any objections) is final.
9.8 For the avoidance of doubt, any transactions not conducted on the Platform are not covered by the Depopshop Performance Warranty.
10 Shipping
10.1 Depopshop will notify you when the order is received on the Depopshop platform to arrange delivery. Unless otherwise agreed by Depopshop, you shall, upon receipt of this notice, make the necessary arrangements to ship the purchased goods to the Buyer and provide the Buyer with details such as the name of the shipping company and waybill number through the Platform.
10.2 If the Depopshop Performance Guarantee applies to the site where your store is located, the buyer has paid the payment to the Depopshop Performance Guarantee account from the date of payment, During the period during which Depopshop will pay you for the goods held in the Depopshop Performance Guarantee Account (the "Depopshop Performance Guarantee Period"), you must use your best efforts to ensure that the Buyer receives the purchased goods during the Depopshop Performance Guarantee period.
10.3 You understand that you are at your own risk in relation to the delivery of the sold Goods and you may take out full insurance for the delivery of the sold goods at your own discretion, as recommended by Depopshop (if any). You acknowledge and agree that Depopshop shall not be responsible for any loss, expense or expense incurred in the event of damage, loss or non-delivery of goods during delivery and that you should contact the logistics service provider to resolve any dispute.
10.4 You should understand that all cross-border transactions are subject to the import and export laws and regulations of the place of shipment. You should be familiar with the relevant import and export restrictions in the country of sale. You understand that Depopshop does not provide legal advice related to import and export and agree that you will bear all risks and responsibilities related to the import and export of cross-border traded goods.
10.5 You may use DepopshopLogistics Services and its affiliates to provide you with Logistics and auxiliary logistics Services (Depopshop Logistics Services, referred to as "DepopshopLogistics Services") for delivery and distribution of goods. Before using the Depopshop Logistics services, you must read and accept the Depopshop Logistics Terms of Service. By using the Depopshop Logistics Services, you represent that you have fully read and irrevocably accept and agree to the Depopshop Logistics Services Terms of Service, including the guidelines and policy terms linked/referred to in the Depopshop Logistics Services Terms of Service. If you do not agree to the Terms of Service of Depopshop Logistics Services, do not use Depopshop Logistics Services.
10.6 If you arrange your own delivery, you may choose to use Depopshop's paid overseas warehousing and logistics service (" Overseas Warehousing Service "). If you use the overseas warehouse service, Depopshop will be based on (1) your written authorization (if applicable) (2) the Overseas Warehouse Agreement signed by Depopshop and you (3) the Overseas warehouse Service Terms, operating procedures and instructions (if applicable) published by the Depopshop Platform (collectively referred to as the "Overseas Warehouse Service Rules"), To provide you with the buyer's region/country warehouse operation services. If you apply to use the overseas warehouse Service, it means that you have fully read, understand and agree to all the Overseas warehouse Service rules. If you do not agree with all or part of the Overseas Warehouse Service Rules, do not use paid overseas warehouse logistics services.
11 Seller's responsibility
11.1 You should properly manage and ensure that you update the information of the goods you post, such as the price and details of the goods, the quantity of stock, the terms and conditions of sale, etc., and do not post inaccurate or misleading information.
11.2 The price of the goods sold is at your discretion. Unless otherwise agreed with the Buyer, the total amount charged to the Buyer shall include the price of the goods and freight and all other charges, including VAT, customs duties (if applicable), etc. You shall not charge the Buyer additional and separate such charges.
11.3 You agree that Depopshop may, in its sole discretion and in good faith, promote transactions between buyers and sellers by reducing prices, discounts, refunds or otherwise on your behalf. The final price that buyers actually pay will be the price that applies these adjustments.
11.4 In order to promote the products you post, Depopshop may post them (at adjusted prices) on third party websites (such as portals and price comparison sites) and other (domestic or foreign) websites operated by Depopshop.
11.5 You must provide receipt, credit card statement or tax invoice to Buyer upon request.
11.6 You acknowledge and agree to assume all tax liabilities/duties, etc. related to the sale of goods. Depopshop does not provide legal or tax advice. Since tax-related laws and regulations may be updated at any time, you should seek professional advice in real time if you have any questions.
11.7 You acknowledge and agree that you will be subject to a series of disciplinary actions described in Section 7.1 of these Terms of Service if you violate any of the Depopshop policies.
12 Fees
12.1 You shall pay Depopshop a transaction fee for each order in accordance with the trading rules of each Depopshop site platform. Transaction fee is the fee paid to the third party transaction clearing service provider/bank. The charging standard may be updated from time to time due to the adjustment of regional financial policies or cross-border transaction fees of the third party transaction clearing service provider/bank. You should pay special attention to and pay attention to the update notice issued by Depopshop.
12.2 For orders completed on the Depopshop platform, the seller shall pay the corresponding commission of Depopshop. Commission collection and calculation method and other related information will be posted on Depopshop designated bulletin board or seller center, Depopshop will update from time to time, you need to pay special attention to and pay attention to receive the update notice from Depopshop.
12.3 Fees payable, if any, will include service tax/VAT and other applicable taxes. Unless otherwise agreed by both parties, you are responsible for such taxes. You acknowledge and agree that Depopshop may deduct its fees and any applicable taxes from the order amount paid by the Buyer. If requested by the Seller, Depopshop shall provide receipts or tax invoices for fees and taxes paid by the Seller (if applicable). If you do not have sufficient balance at your store on the applicable site to deduct your expenses and any applicable taxes, Depopshop may deduct your expenses and any applicable taxes from the balance at your store on the other site.
12.4 You acknowledge and agree that the payment method, currency and exchange rate applicable to the settlement of fees between you and Depopshop shall be determined and adjusted in accordance with the policies or rules then published by Depopshop; If you do not agree to these terms, you should communicate with the account manager in time, and the seller can choose to suspend, suspend or terminate the service, or reach a mutually agreed fee settlement agreement with Depopshop in writing. You warrant that you will pay Depopshop fees (including but not limited to advertising fees, storage fees, shipping fees, transaction fees, returns, etc.) in accordance with Depopshop's policies and rules and requirements. If you do not pay the corresponding amounts in full and on time, You acknowledge that Depopshop reserves the right to send you a letter (including but not limited to a written letter or email) to request you to pay/make up any fees you owe within a specified period. You acknowledge that if you do not pay within the time limit required by the relevant policies and Rules and the time limit required by the Depopshop letter (if any), Depopshop reserves the right to take action against you in accordance with the relevant policies and Rules and these Terms of Service.
13 Marketing Services
13.1 Depopshop will continue to roll out keyword advertising and/or other marketing services on the Depopshop platform (" Marketing Services "), This includes, but is not limited to, traffic packages, JBP of each site, influencer marketing, coins back, off-site diversion (such as Facebook ads, etc.), and any subsequent marketing programs launched by Depopshop. Sellers are welcome to purchase marketing services as part of their merchandise marketing strategy. Depopshop provides fee-based marketing services in accordance with this Specification and the service content, purchase process and instructions for use, etc. then published on the Depopshop Platform (the "Marketing Service Rules"). By applying to purchase marketing Services, you indicate that you have fully read, understood and agreed to all Marketing Services Rules. If you do not agree with the content of any marketing Services, do not purchase.
13.2 You must be a seller who meets the rules for the use of Marketing Services and a publisher of goods to purchase marketing Services. Your account and store must be in a non-deactivated state at the time of purchase and payment.
13.3 After you purchase marketing services, you shall pay marketing fees in accordance with the manner and standards specified by Depopshop. Except as otherwise provided by applicable law or the Paid Advertising Rules and other Marketing Services Rules, you may not cancel the order and/or request a refund once you have applied for and paid for the Marketing Services.
For advertising services: 1) You can check the income and expenditure of advertising expenses in your advertising account; 2) Depopshop accepts multiple channel recharge methods, subject to the optional account recharge method at that time; 3) If you activate the automatic top-up function of your account, you can select the minimum account amount and the automatic top-up amount, and agree to deduct the order amount (if any) from the Depopshop in accordance with the Depopshop policy; And 4) all other rules, policies and requirements of Depopshop related marketing services in relation to advertising services.
13.4 You may choose to purchase advertising marketing services at the time of the commencement of advertising, or during the period of advertising. You can set different budgets, keywords, marketing periods, etc. for different products according to the marketing service rules, and the marketing services for the products will be activated according to your Settings until the expiration date or the balance of advertising expenses in the advertising account is cleared. Marketing expenses incurred will not be refunded if the item is sold or removed during the marketing period set by you.
13.5 Your listings are subject to applicable laws, paid advertising Rules, Depopshop Terms of Service and Prohibited and Restricted Merchandise Policy, and you acknowledge and agree that if Depopshop finds or receives a report of a violation or potential violation of the above, Depopshop reserves the right to immediately remove your offending products and advertisements, and the marketing fees you have paid will not be refunded; In addition, if the competent authorities or judicial units request Depopshop to remove the products or advertisements through legal and formal procedures, Depopshop will directly remove the products or advertisements without refunding any fees. Depopshop shall not be liable for any goods or advertisements removed under this section.
13.6 You understand and agree that Depopshop does not guarantee or warrant that your goods will increase views or sales as a result of the purchase of marketing services.
13.7 It is recommended that you purchase and use marketing services on the basis of full consideration of the current budget and the desired marketing effect of the individual product. Except as otherwise provided in these Terms of Service or marketing Service Rules, Depopshop shall not be liable for any compensation, compensation or other liability (including but not limited to actual expenses and lost profits, etc.) for the expected objectives or actual results of marketing activities.
13.8 In the event that Depopshop is liable for any damages arising from the Marketing Services purchased by you under applicable laws and regulations, you acknowledge and agree that the total amount of Depopshop's liability shall be capped at the amount paid by you for the Marketing Services purchased.
14 Disputes
14.1 In the event of a transaction problem, Depopshop encourages friendly negotiations between users. Since Depopshop is only a platform for users to conduct transactions, sellers should contact the seller directly if they have any questions about the purchase of the goods by the buyer. Alternatively, you may seek the assistance of your local competent dispute authority to resolve any disputes arising from the transaction.
14.2 You agree that it will not bring or otherwise assert any claim against Depopshop or Depopshop's affiliates in connection with any transaction conducted on the Site or any dispute in connection with such transaction.
15 Feedback
Depopshop welcomes any suggestions and comments to help Depopshop improve the quality of service. Please refer to the feedback procedure below for details:
1) If you want feedback, please send it in writing by email or send it to us using the feedback form in the application.
2) Anonymous feedback will not be accepted.
3) Users receiving feedback should be fully informed of all the facts and given the opportunity to express their views.
4) Vague and disparaging feedback will not be accepted.
16 Service Statement
16.1 The Service is provided as IS, and Depopshop makes no warranties, representations or representations, express, implied or statutory, with respect to the Service, including, but not limited to, any warranties of quality, performance, non-infringement, merchantability or fitness for a particular purpose, or warranties derived from the course of the transaction, custom or practice of the industry. Without limitation of the foregoing, and to the fullest extent permitted by law, Depopshop does not warrant that the Service, the Platform, or features contained therein are available, or that the Service, site, or features are accessible, uninterrupted, timely, safe, reliable, correct, complete, or error-free; And if there are defects (if any) will be corrected; There is no warranty that the Platform and/or the servers on the Platform are free of any virus, clock, timer, counter, worm, software lock, lethal device, Trojan horse, routing, trap door, time bomb virus or any other harmful program code, instruction, program or component.
16.2 You acknowledge that, to the fullest extent permitted by law, you bear all risks associated with your use of the Platform and/or the Service.
16.3 Depopshop has no control over, and to the maximum extent permitted by law, does not warrant or assume any liability for: (1) the fitness for a particular purpose, authenticity, quality, safety or legality of the goods offered through the Service; Or (2) the ability of the seller to provide the goods or the ability of the buyer to pay for them. If the dispute involves one or more users, you agree to resolve the dispute directly between you and, to the fullest extent permitted by law, disclaim Depopshop and its affiliates from any and all claims, demands and damages arising out of or related to the dispute.
17 Disclaimer and limitation of liability
17.1 To the fullest extent permitted by applicable law, in all circumstances, whether in contract, warranty, tort (including but not limited to negligence (whether active, passive or infringed), product liability, strict liability or other doctrine) or otherwise for legal, regulatory, statutory or other reasons, Depopshop is not responsible for:
17.1.1 (A) loss of use; (B) loss of profits; (C) Loss of income; (D) Data loss; (E) loss of goodwill; (F) In any case, the expected benefits are not realized, whether directly or indirectly; or
17.1.2 Any indirect, incidental, special or consequential damages arising out of or in connection with the use or inability to use the Platform or the Services, including without limitation any damages arising therefrom, even if Depopshop has been advised of the possibility of such damages.
17.2 You acknowledge and agree that you have and only have the right to request termination of your account and/or discontinue use of the Service for any problem or dissatisfaction with the Service.
17.3 Notwithstanding the previous terms, if Depopshop is found liable (including gross negligence) by a court of competent jurisdiction, Depopshop's liability to you or any third party will be limited to RMB500 to the maximum extent permitted by applicable law.
17.4 Nothing in these Terms of Service shall limit or exclude any liability for death or personal injury resulting from the negligence of Depopshop or any other liability that cannot be limited or excluded by law.
18 Content you post and submit on the Service
18.1 By Posting and submitting any Content on the Service, you represent and warrant that you own all the necessary rights and/or licenses and grant Depopshop the following license. You further acknowledge and agree that you are solely responsible for any Content that you post or otherwise make available through the Service, including, without limitation, the correctness, reliability, nature, liability, and compliance with legal and regulatory requirements of any Content provided. You hereby grant Depopshop and its successors a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to Depopshop in, through, or in connection with the Service, in any media format, and through any media outlet. Use, reproduce, distribute, redistribute, transmit, modify, adapt, create derivative works from, publicly display and publicly perform the Content, including but not limited to promoting and redistributing portions of the Service (and derivative works thereof) without reference to you and you agree to waive claims to any copyright rights and any similar rights in other countries. You understand that your submissions may be transmitted over various networks and may be subject to change to comply with and comply with technical requirements.
18.2 Any material, information or ideas that you post or otherwise transmit to Depopshop on or through the Service (hereinafter referred to as a "Submission") will not be treated as confidential by Depopshop and may be disseminated or used by Depopshop for any purpose, This includes, but is not limited to, the development, manufacture and marketing of products without any compensation or liability. By submitting to Depopshop, you acknowledge and agree that Depopshop and/or other third parties may independently develop software, applications, interfaces, products and their revisions and enhancements with the same or similar functionality, code or other features as described in your submission. Therefore, you hereby grant Depopshop and its successors a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to develop such projects in any media format and through any media channel through or in connection with the Service, And use, reproduce, distribute, redistribute, transmit, modify, adapt, create derivative works from, publicly display and publicly perform any submissions, including but not limited to promoting and redistributing portions of the Service (and its derivative works). These Terms do not apply to personal information protected by privacy laws and regulations, unless you publicly provide such personal information on or through the Service.
19 Third party content submitted to the Service and external links
19.1 Each provider who submits data, text, images, sounds, films, software and other content to the Service shall be solely responsible for the correctness, reliability, nature, absence of rights and compliance with legal and statutory restrictions of the content submitted.
19.2 In addition, the Service may contain links to third party products, websites, services and programs. These third party links will take you away from the platform. These links are for informational purposes only and the websites linked to them are not under the control of Depopshop and therefore your access to these websites is at your own risk. Accordingly, Depopshop is not responsible for the content of any such linked sites or for any links contained in such linked sites (including any changes or updates to such sites). Depopshop is providing these links solely for your convenience, and the provision of any link does not imply or express an association, warranty or sponsorship of Depopshop with any linked site and/or any of its content.
19.3 You understand that third party links, products, websites and services are not owned or controlled by Depopshop, but are operated and are the property of the third parties themselves and may be protected by applicable copyright or other intellectual property laws and treaties. None of these third party content, features, security, services, privacy policies or other specifications have been reviewed by Depopshop. We encourage you to read in detail the terms and other policies provided by these third parties on their websites or otherwise. You further acknowledge and agree that if any third party links or applications on the Service violate applicable laws or these Terms of Service, Depopshop reserves the right to remove them without prior notice to you or your consent.
20 Fraud or suspicious activity
20.1 If Depopshop believes, based on user reports or due consideration, that you may be involved in any potentially fraudulent or suspicious activity and/or transaction, we may take various steps to protect Depopshop, users, third parties or you from cancellation, refund, claims, fees, fines and other liabilities. Actions we may take include but are not limited to the following:
1) We may close, suspend or restrict access to your account and/or suspend processing of any transactions;
2) We may suspend your Depopshop Performance Guarantee;
3) We may freeze, use or transfer funds in your account in accordance with effective judgments, awards or directive requirements applicable to you or your account (including instructions and judgments issued to Depopshop by the courts in the country where the account is located and where the business is established);
4) We may temporarily or permanently refuse to provide services to you;
5) In case you are liable to Depopshop or Depopshop users or third parties, or if we believe you may engage in potentially fraudulent or suspicious activities and/or transactions, we may freeze your account and funds for a reasonable period of time.
20.2 For the purposes of the above provisions of this section (i.e., Article 20) :
1) "Refund" means a request made by the buyer directly to his debit or credit card company or to the debit or credit card issuing bank to void the payment.
2) "Claim" means a challenge to a payment made directly to Depopshop by a buyer or seller.
3) "Revocation" means that Depopshop's payment request is retracted because (a) the sender's bank is invalid (b) Depopshop mistakenly sent it to you (c) the sender of the payment is not authorized to send the payment request (e.g. The sender uses a stolen credit card) (d) You receive payment for activities that violate the Depopshop Terms of Service or any other Depopshop policy (e) Depopshop decides to make a claim against you.
21 Damages
You agree, If Depopshop, its shareholders, subsidiaries, affiliates, directors, officers, agents, co-brands or other partners and employees (collectively, the "Indemnified Parties") suffer any or all claims, charges, actions and all related liabilities, damages, settlements, penalties, fines, costs and expenses (including But not limited to any other dispute resolution costs), you will indemnify, defend and hold harmless the indemnized party: (a) any transaction conducted on the Site, or any dispute in connection with such transaction (unless Depopshop or a Depopshop affiliate is a seller in the transaction in connection with the dispute), (b) Depopshop Performance Warranty, (c) the hosting, operation, management and/or administration of the Services by or on behalf of Depopshop, (d) your breach or violation of any provision of these Terms of Service or any policy or guidelines referenced herein, (e) your use or abuse of the Services, (f) your violation of the law or any rights of a third party, Or (g) any content you upload.
22 Divisibility
If any provision of these Terms of Service shall be held to be unlawful, void or for any reason unenforceable under any governing law, then that provision shall be deemed severable from the other Terms and Conditions and shall not affect the validity and enforceability of any remaining provision in such jurisdiction or the validity and enforceability of such questionable provision in any other jurisdiction.
23 Governing Law
23.1 These Terms of Service shall be governed by and construed in accordance with English law and shall not apply the principle of conflict of laws. for the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act (Uniform) Computer Information Transaction Act), to the extent permitted by law. Except as otherwise provided by applicable law, any dispute, argument, claim or disagreement arising out of or in connection with these Terms of Service against or in connection with Depopshop or the Secured Party shall be submitted to the Court of Arbitration.
23.2 The provisions of this paragraph concerning legal jurisdiction shall not apply to transaction disputes between the buyer and the seller, and disputes between the buyer and the seller shall still apply to the dispute provisions of Article 14 of the Terms of Service.
24 General Provisions
24.1 Depopshop reserves all rights not expressly granted herein.
24.2 Depopshop reserves the right to change, modify, suspend or suspend the Platform or services in whole or in part at any time in accordance with laws and regulations or the principle of good faith. Depopshop may release certain services or features on a trial basis that may not function correctly or as the final release. Depopshop may restrict certain features or restrict your access to some or all of the Platform or Services as required by law or in good faith.
24.3 Depopshop reserves the right to refuse to provide you with access to the Platform or Services or to allow you to open an account for any reason.
24.4 Depopshop may modify the content of these Terms of Service (including the additional terms and policies mentioned in the Terms of Service/or provided in the link to the Terms of Service) at any time on the Platform by Posting the revised Terms of Service (including the additional terms and policies mentioned in the Terms of Service/or the link to the Terms of Service), and notify you by announcement or email, or SMS or App push 7 days before the revised Terms of Service takes effect. If you have any comments on the Revised Terms of Service, you should send them in writing to Depopshop@gmail.com. If you do not submit a written comment to Depopshop within 7 days of receipt of the above notice, and continue to use the Service, you will be deemed to agree to and accept the revised Terms of Service (including the additional terms and policies referred to in the Terms of Service/or provided in the link to the Terms of Service).
24.5 You may not assign, sublicense or assign any rights granted to you by the Service or sub-contract any of your obligations without the written consent of Depopshop.
24.6 Nothing in these Terms of Service shall be construed as a partnership, joint venture or principal-agent relationship between you and Depopshop, nor does it authorize you to assume any costs or liabilities on behalf of Depopshop.
24.7 The failure of Depopshop at any time to demand performance of any provision of these Terms shall not affect its right to demand performance of such provision in the future unless such right is waived in writing.
24.8 With the exception of Depopshop's affiliates (including successors and assigns of Depopshop and its affiliates and subsidiaries), these Terms of Service are made solely for your and our benefit and not for the benefit of any other person or legal entity.
24.9 The terms set forth in these Terms of Service and any agreements and policies contained in or referenced in these Terms of Service constitute the entire agreement and understanding between the Parties with respect to the Service and the Platform and supersede any prior agreement and understanding between the parties with respect to the same matters, unless otherwise expressly agreed by the Parties in writing. No representations, warranties, warranties, understandings, commitments or acknowledgements by any person other than those expressly provided in these Terms of Service are made by the Parties when they enter into the terms of these Terms of Service. The parties hereby exclude all implied terms. In agreeing to these Terms of Service, you do not rely on any representation, understanding, promise or warranty.
24.10 You agree to comply with all laws, provisions, rules and guidelines relating to anti-corruption, including but not limited to the PRC Unfair Competition Act, the US Foreign Corrupt Practices Act and the Hong Kong Corruption Prevention Act, You acknowledge that you have adopted and shall adopt all necessary policies and procedures to ensure compliance with the foregoing.
24.11 You shall strictly abide by the provisions of laws and regulations on the prohibition of commercial bribery, and resolutely refuse commercial bribery, bribery and other improper business gifts.
24.12 The commercial bribery referred to in this Agreement refers to all spiritual and material gifts, direct or indirect, such as cash, kickbacks, entertainment, travel, etc. given by you or your staff to Depopshop employees in order to obtain the cooperation with Depopshop and the benefits of cooperation.
24.13 No employee or department of Depopshop shall solicit or receive money, goods or gifts of any kind from you. If you find any of the above behaviors by Depopshop employees, you should promptly report them to Depopshop.
24.14 You shall not, in the name of the seller or any individual, directly or indirectly present gifts, goods, securities, shares or other disguised means to any employee of Depopshop and their relatives or affiliates to provide improper benefits, otherwise it will be deemed as an act that infringes the interests of Depopshop. Improper benefits include, but are not limited to, cash, checks, credit gift cards, samples, or other goods, entertainment tickets, membership cards, rebates in the form of currency or goods, rebates, employment or home ownership, travel, banquets and personal services paid for by sellers.
24.15 If Depopshop employees ask you to give them any form of improper benefits, you shall promptly complain and provide relevant evidence to Depopshop. Depopshop staff will handle it after verification and keep it confidential for you. Depopshop has a dedicated email address for your complaints: Depopshop@gmail.com.
24.16 If you bribe any employee of Depopshop in order to obtain any improper business benefits or more special business treatment, or do not cooperate with Depopshop in investigating the bribery of its employees, Depopshop will permanently stop all cooperation with you and take legal measures against you such as suspending all payments payable. At the same time, you shall pay RMB 50,000 yuan to Depopshop as liquidated damages. If the circumstances are serious and significant economic losses are caused, Depopshop will be transferred to the local judicial authorities according to law.
24.17 If you have any questions or concerns about the Terms of Service, or any issues arising out of the Terms of Service or the Platform, please contact us at Depopshop@gmail.com.
24.18 If there is any doubt about the contents of these Terms of Service, Depopshop reserves the right of final interpretation.
24.19 An electronic document that may be exchanged between the Depopshop and the User in accordance with these Terms of Service as an electronic document shall have the same effect as a physical written document if its contents are fully present and can be removed for inspection at a later date. However, this limit is not applicable to those excluded by law or the announcement of an administrative organ. The written form referred to in these Terms of Service shall include both written and electronic forms unless otherwise specified.
24.20 In order to ensure the security of user data and provide a secure trading platform, Depopshop cooperates with financial institutions that have passed the international PCI DSS information security certification to process payment operations, and continuously conducts independent management of internal information security protection. In the event of any dispute that a third party breaches the protection measures of Depopshop's information system or exploits the vulnerability of the information system, Depopshop shall have no burden of proof in respect of such fact.
24.21 The User shall notify Depopshop immediately upon becoming aware of the fraudulent use of his/her account password. Depopshop shall immediately notify the user when it becomes aware that the user's account password has been fraudulently used, suspend the payment behavior indicated by the account, and suspend the subsequent payment instructions of the account. Depopshop shall bear the loss incurred after the user reports the account and password being used illegally. The user shall bear all the losses incurred before the user goes through the procedures for fraudulent use of the account and password, except for the following circumstances:
1) The user does not properly keep the user ID and/or password;
2) The user provides the user ID and/or password to others;
3) The user does not use the account security mechanism provided by Depopshop;
4) or Other causes caused by the user's intent or gross negligence.
Depopshop will bear the cost of investigating the fraudulent use of the user's account password.
24.22 If you and the buyer have any consumer dispute on the Depopshop platform other than return and refund, you can ask Depopshop for assistance through the customer service mailbox or customer service phone number 24.24 below. And in accordance with the requirements of Depopshop within a specified period of time to provide orders, logistics delivery, delivery of goods or chat records between the buyer and the seller and other supporting documents, Depopshop will complete the investigation, in accordance with the principle of good faith to decide to take the transaction suspension or other necessary measures to help users solve the dispute.
24.23 The term "trade secret" in this Clause includes but is not limited to the content described in this Agreement, any supplementary agreement and other confidential information involved in the cooperation process. Neither party shall disclose, disseminate, edit or display the information to any third party without the consent of the provider of the trade secret. Where a trade secret is disclosed due to the written consent of the other party or compulsory administrative or judicial acts of the state, the disclosing party shall not be liable; Where the trade secret has become known to the public, the disclosing party shall not be liable.
24.24 Contact Information:
Cross-border Seller support team email: Depopshopkefu@gmail.com
Contact Info
- Address: 9/F107 Cheapside, London, UK
- Email: depopshopkefu@gmail.com
